Back in the New Zealand Rail days, the Railways thought they were in the railway business. They thought they had no competition and they were wrong. They were actually in the transportation business and their competitors were trucking companies. For passengers the competition was bus companies and then airlines.
In business, knowing what business you are actually in is critically important.
Finally though, with new management, Kiwirail have sorted this out. They are not in the transport business or the railway business. Now their competition is static walls as they compete for taggers.
Not really true, but maybe a good idea for Jim is to run a competition for taggers to ‘beautify’ the Huntly coal wagons and them arrest them all afterwards.
Another day. Another trip to Auckland.