Lead a vivid life that does good

Tag: emails

How to use an email to make someone’s day!

Nicest person on the face of the planet“You’re the nicest person on the face of the planet! Thank you for being so gracious” was the response to me from one of the staff at a partner organisation, that does amazing work in bringing clean water to millions of people. All I had done was make their life a little bit easier by not pursuing a minor issue, and I received that response.

Of course I’m not “the nicest person on the face of the planet,” and I’m not sure any individual can be.

But for a brief moment, when I read the email…

I felt like I was!

Her comment reminded me, that in every email interaction, we have the opportunity to make audacious statements that makes the recipient feel incredibly special.

Even if it’s just for a moment.



How we steal peoples time

I’ve always loved the quote from Blaise Pascal who says, “I have made this longer than usual because I have not had time to make it shorter.”

Nowadays ‘this‘ can be…

handwritten penVideos,






Public speaking,

And even one on one conversations.

The best of these are short and punchy. And its obvious the creator has taken the time to craft and shape a masterpiece.

When we don’t use our time to make it shorter … we just end up stealing our audiences time.

Something I constantly remind myself.