You take your favourite jar of goodness out of the fridge. You open it. And it’s all but empty. Mildly frustrated you scrape and scrape the bottom of the container. And in the end, barely cover your toast. To spread something, you’ve got to have it to spread. To spread happiness, you’ve got to have … More Are you trying to spread what you don’t have?
A few months ago I ranted about a poor customer experience I was having. It attracted a fair amount of attention (and weirdly ‘likes’) and the company took ownership and resolved. More than any time in history you have a voice to hundreds, if not thousands of people. You have the ability to contribute. To … More How do you use your social media voice?