“What did you do to get promoted?” she asked, hoping for a leadership gem. “I got lucky” I said, knowing it wasn’t the whole answer. I had just been sharing about the period of my life where I went from being a courier to a senior manager in New Zealand’s largest courier company over a … More How to get promoted!
Recently, one of our business divisions was audited by an external auditor, and the comment was made that a particular process is the best that she’s seen in the industry. The irony is that these processes came about because we failed, and by that I mean failed significantly, three or four years ago. This got … More Often ‘Being the Best’ first requires failure